This website is run by Access Citizens Services UK Limited wholly owned subsidiary of Access Group, referred to as “Access ”. We want as many people as possible to be able to use this website. Some of the general features include:
Some operating systems also have built-in accessibility features that can read text aloud, or magnify parts of the screen. If you have your own screen reading software you should find it works well on our domain. We suggest if your software has a 'forms mode', that you do not turn it on. Our website should be compatible with recent versions of the following screen readers:
AbilityNet has advice on making your device easier to use if you have a disability.
We know some parts of this website is not fully accessible and we are working towards correcting those areas. You can see a full list of any issues we currently know about in the Non-accessible content section of this statement.
If you need information on this website in a different format or you would like one of our team to provide assistance, please get in touch by using the ‘Contact us’ link at the bottom of this page, or email email@example.com. Please ensure to include the following information on the contact form or within your email:
We endeavour to reply to enquiries within two business days.
We are always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please get in touch by using the ‘Contact us’ link at the bottom of this page, or email firstname.lastname@example.org. Please ensure to include the following information on the contact form or within your email:
We endeavour to reply to enquiries within five business days.
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
If you are in Northern Ireland and are not happy with how we respond to your complaint you can contact the Equalities Commission for Northern Ireland who are responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’) in Northern Ireland.
Access is committed to making its Ghana website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.
Non-compliance with the accessibility regulations
Ghana Mission sites on our domain
If you find an issue that we have yet to identify, please contact us using one of the routes described in the ‘Reporting accessibility problems with these websites’ section of this statement.
At this time, we have not made any disproportionate burden claims.
Some of our PDFs are essential to providing our services. For example, we have PDFs with maps showing the locations of our London Application Centres. These are an additional help to customers, but as the full address is provided in text form, customers will be able to find the location using an online map tool of their choice in their country of application.
Other PDFs meet accessibility standards.
Some existing pre-recorded video content that was published before 23 September 2020 is without captions. This content is exempt from the regulations. All later video content includes captions.
Our service includes the use of online maps to show certain geographical information. These are not used for navigational purposes and are exempt under the regulations. If you require the information presented in an online map in a different format, please contact us to discuss reasonable adjustments.
This statement was prepared on 27 October 2020. It was last reviewed on 1st of September ,2022.
Ghana Mission sites on our domain
This website was last tested in September 2022. Testing was carried out by BarrierBreak.
The service was tested based on a user's ability to complete key journeys. All parts of the chosen journeys were tested, including documents. Journeys were chosen on a number of factors including usage statistics, risk assessments and subject matter.